Secure Connection Error

[Ronan]

I am facing an issue with one the sites for which we installed a SSL certificate. I am getting an error while trying to open the site that "The Security Certificate presented by your website was not issued by a trusted certificate authority"

What should be done in this case.?

[lester]

Can you please elaborate the situation. Are you using a free SSL certificate or a private certificate. Both would have different scenario's.

[Ronan]

We are using a Private SSL Certificate with all the steps followed while installation, still facing issues.

Please suggest!

[Nishant]

We are using a Private SSL Certificate with all the steps followed while installation, still facing issues.

Please suggest!

If you are using a private SSL certificate, I think you are facing this problem because of missing CA (Certificate Authority) bundle. I would suggest you to reinstall the certificate and check the available CA bundle.

[jack]

Using an older version of SSL protocol also may be one reason for this problem. make sure to use latest version of SSL protocol.

[Crish Bronzs]

I think it's problem with CA. It may possible CA change its key of authenticate certificate. You may contact CA for update your SSL certificate.