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Thread: “Advantages of adding live chat to website:

  1. #1
    Join Date
    Aug 2010
    Posts
    2

    Post “Advantages of adding live chat to website:

    Adding live chat to website is very useful and it helps in increasing online sales and maximizing return on investment. Just by adding live chat to your website will not work the main thing is to provide 24/7 support to your website visitors. Live Business care providing such services at very nominal prices.
    Regards,
    LiveBusinessCare

  2. #2

    Default My problem

    If you provide 24/7 support then that means that someone has to be available around the clock to provide it. I just have not figured how to work that in. I would have to hire someone to do it when I can not.

  3. #3
    Join Date
    Jan 2010
    Posts
    152

    Default

    For Web Hosting Industry it is must to provide 24 x 7 support with quick solving ability which can keep it competitive in the market.

  4. #4
    Join Date
    Nov 2010
    Posts
    102

    Default

    Live Chat tool has been proven to be an effective tool. It is being used by companies and websites falling in different industry groups and have been successful in retaining prospective clients and current customers.!

  5. #5
    Join Date
    Oct 2009
    Posts
    148

    Default

    If you have your prospective customers from all over the world then providing a live chat 24x7 is expected from you side. If you can not appoint persons to handle these chats then there are few companies who can be hired to provide 24x7 chat support to your customers.

  6. #6
    Join Date
    Nov 2010
    Posts
    119

    Default

    IMO different chat softwares should be used for internal communication with office mates and while communication with clients.

  7. #7
    Join Date
    Feb 2010
    Posts
    12

    Default

    Level of customer satisfaction increases as customer issues are recognized instantly. Secondly, you can provide customer support for multiple website from one single interface. Compatible with multiple platforms like Windows, Mac, Linux/Unix.

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