Awstats showing blank page

[kaustubh_s]

Situation : cPanel >> Logs >> Awstats showing blank page but all other Stats applications running fine.

No logs for any of the stats program logged in /usr/local/cpanel/logs/error_log

Cause : The most obvious reason behind this would be the memory assigned for the cpanel scripts and applications is falling short / insufficient.

Increase Memory

WHM >> Tweak Settings >> Max cPanel process memory (minimum: 128)
(The maximum memory a cPanel process can use before it is killed off.).

Increase this value so that Awstats runs successfully (256MB worked for me ).

It can be set to "unlimited" if required.

[Richard]

Thanks for the info. but is it necessary to increase it in the increasing order of 128? I mean the options are only as 128, 256, 384, 512 and so on.